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Campaign craft

Coordinating campaign timing across social, media and sales teams

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Photo: Cat got flash bang by Tranhoangnam4320 (CC0), via Openverse

A campaign that lands perfectly with media coverage but arrives before the sales team is genuinely ready, or after a social team has already moved on to entirely different content, wastes much of the coordinated effort that went into planning it so carefully in the first place. Timing has to be agreed across every team involved from the start, not simply scheduled by whichever team happens to own the campaign internally.

This kind of coordination usually requires a shared calendar and a single, clearly identified point of contact who can genuinely see across all three functions at once, since each team typically works to its own separate planning rhythm and will not naturally synchronise with the others without deliberate, ongoing effort from someone accountable for the whole picture.

The cost of poor coordination is rarely visible until well after the fact, when a genuinely strong piece of coverage finally arrives and the sales team has no updated materials ready to use, or a social media push goes out before the underlying media story has actually broken publicly at all.

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