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How brand storytelling practices have evolved

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Photo: Detailed view of a camera flash trigger held in hand with settings displayed on screen by Shixart1985 (CC BY 2.0), via Openverse

Early brand communication tended to focus quite heavily on direct claims about product features and quality, treating genuine persuasion as primarily a matter of stating benefits clearly and repeatedly to an audience rather than building a considerably broader narrative around the brand's overall identity and purpose over time.

Over time, brand storytelling practices genuinely shifted toward building real narrative, connecting products and services to broader ideas about identity, values and genuine belonging, reflecting a growing recognition that audiences respond to meaning and story at least as strongly as they respond to straightforward factual claims alone in isolation.

This ongoing evolution continues to unfold today, as new channels and formats create genuinely fresh opportunities for brands to tell their own stories in more participatory and considerably less one directional ways than the earlier, largely broadcast oriented approach to brand storytelling that once dominated the profession entirely for the better part of a century.

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